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Manager,Sales Force - Business Development

Bachem is a listed technology-based company focused on peptide chemistry. The company provides a full range of services to the pharma and biotech industries. It specializes in the development of innovative, efficient manufacturing processes and the reliable production of peptide-based active pharmaceutical ingredients. A comprehensive catalog of biochemicals and exclusive custom syntheses for research labs complete the service portfolio. Headquartered in Switzerland with subsidiaries in Europe, the US and Asia, the group has a global reach with more experience and know-how than any other company in the industry. Towards its customers, Bachem shows total commitment to quality, innovation and partnership.

In order to continue our organic growth, we are constantly looking for talent.

Your Responsibilities

The Sales Force Manager is responsible for all the administration tasks of the Business Development

team with particular emphasis on further development of business processes, specifically in

connection with the IT systems used - SalesForce and SAP. The Manager assumes responsibility for

the provision, optimization and expansion of the CRM system as well as for the smooth execution of

the Quote through Order process whilst ensuring their team is capable of continuous support of the

Business Development group.

 

Your Tasks

Ensure the smooth flow of order development for all customer orders

Coordinate shipment to customers with/from all locations

Train new employees in the ERP and CRM system

Keep training documents and guideline in the ERP environment up-to-date

Execution of existing reports and creation of new reports

Support the BD and Sales management in administrative tasks

Act as CRM Application Owner and take responsibility for:

Leading global projects for continuous development of the system

Implementation of approved changes

Establishing and developing Salesforce administrators

Onboarding new employees

Creating new dashboards/reports

Revision of Manuals

As the ERP Process Owner, this individual will be responsible for the following:

The constant questioning, improvement, documentation and implementation of business processes.

Implementing processes in conjunction with other ERP teams

Supporting the key users of the ERP system as well as the key-users business data within the team

Development of new employees and substitutes for the key-user role as needed

Regularly review and improve process strategy for ERP system

 

Your Profile

Bachelor Degree with minimum of 5 years work experience in a relevant field and 2 years in a

supervisory role.

In depth knowledge of SalesForce and SAP required

Experience of SAP and SalesForce integration implementation preferred

Strong knowledge and command of the English language.

Excellent written and oral communication skills

Basic computer knowledge, including Microsoft Word, Excel, and PowerPoint

Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment

Ability to work independently and manage one’s time

Communicate effectively and ability to function well in a team environment

 

Preferred:

Work experience in and understanding of the pharmaceutical/biotech industry

Management experience

 

We Offer

You will be part of a motivated team overseeing the entire development cycle of respective APIs. If you are

looking for a new challenge and want to join a motivated team in an internationally renowned company,

you should seize this opportunity


Nearest Major Market: Los Angeles